Delivering a Scalable MVP for Complex Billing Workflows
A leading retail logistics provider approached Improving Winnipeg with the request to develop a scalable MVP and a foundation for a new billing application. Our client has numerous well-established Canadian retail relationships and transportation partnerships. They have been on the market for more than half a century, and are consistently evolving as an organization to meet modern and future client needs. Our client already had a billing automation that accepted invoices from its partners and billed clients at flat rates. Due to lack of flexibility and a lack of a user-friendly interface, there were many errors and inaccuracies, which led to substantial customer service efforts and client dissatisfaction. Our client … Read more